Quick Fix for "Filezilla Error: Directory Listing Failed"

Are you getting the error "Filezilla Error: Directory Listing Failed" while trying to connect to a remote server? If yes, here's a quick fix for you.

My Filezilla installation worked fine until I installed Kaspersky Internet Security. I allowed outgoing TCP activity on port 21 for filezilla.exe but this error started to pop up ("Filezilla Error: Directory Listing Failed"). After a lot of searching on internet, I finally found the correct fix for this problem.

Here's a step by step easy to use guide that will correct this problem and get you on your way in just 2 minutes.

1. If you are using a firewall, make sure that Filezilla has access to outgoing TCP activity on port 21.
2. Go to Edit menu and select Settings.

3. In the settings window, select menu Connection.
4. In Connection menu, select sub-menu FTP.
5. Select Transfer Mode 'Active'

6. In FTP menu, select sub-menu 'Active Mode'
7. Select Ask your operating system for external IP address in Active Mode IP.

8. In FTP menu, select sub-menu 'Passive Mode'

9. Select Fall back to active mode in Passive Mode.

10. Click OK.

Your Filezilla Client is now ready to connect to the remote server. The directory listings will now succeed. If you face any difficulty, feel free to ask for help by leaving a comment. Happy FTP'ing :-)


Robin Kaňjak said...

Hi Ali,

I tried Your suggestion, but unfortunately it does not work for me. On FileZilla forum we did not find anything. Can You advise me, please?


Cole Meyer said...

This didn't work for me either. I have nortan internet firewall but i did the same thing. I added the access to outgoing TCP activity on port 21 rule to my firewall.

Siva siva said...

I am facing problem in filezila, while connecting the SAP support portal . Please refer below issues and advise ASAP.
Error :Connection timed out after 20 seconds of inactivity
Error : Failed to retrieve directory listing


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